New Activity
Ico create Educaplay New Activity
All the activities
Play Froggy Jumps
1. What resource would I use to find scripting options for the One on One?
A
Procedures> How to book a Reservation
B
Play time > Scripting
C
Amenities > Compatibility
2. Where can we find templates to use to send to our support team?
A
Escalation Forms
B
Approval Help Tab
C
Rep Forms
3. If we were having issues logging into our Ring Central Application, what guide could we use for help?
A
How to book a reservation
B
Technical Checklist
C
Technical Guides > Password FAQ's
4. Where can we find the information concerning what guests we will not service?
A
Reservation Resource Hub > Standard of Boarding > High Risk Considerations
B
Procedures > Standard of Boarding > High Risk Considerations
C
Safety/Cleaning/Feeding > High Risk Considerations
5. How would I find Lake Nona's resort address?
A
petparadise.com > Resort Locations > Lake Nona
B
Reservation Resource Hub > Resorts > Lake Nona
C
Reservation Resource Hub > Explore Our Resorts
6. If I wanted to know all about my Key Paw Indicators, how do I find that?
A
Procedures > Changes Taking Effect 01/16/2023!
B
Reservation Resource Hub > Learn more about your Performance
C
Procedures > Know your team!
7. I can go here to know what grooming services I can add to a stay
A
Grooming > Available Grooming Services
B
Resorts> Location> Resort Page
C
Procedures > Grooming
8. Where can I find what chemicals we use to clean the suites
A
Procedures > Standard of Boarding > Medical Needs
B
Procedures > Safety/Cleaning/Feeding
C
Standard of Boarding > Safety/Cleaning Feeding
9. Do we offer a military discount? Where can I find that info?
A
Procedures > Resorts > Discounts
B
Procedures > Top Paw > Discounts
C
Reservation Resource Hub > Discounts
10. How do I find how to handle an escalated customer?
A
Reservation Resource Hub > Angry Customers
B
Procedures > How to take a call > Escalated Callers
C
Reservation Resource Hub > Escalated Callers
11. What is the best way to get information concerning what vaccinations we offer?
A
Reservation Resource Hub > Resorts > Resort Guide
B
Procedures > Vaccines at Drop off > Vaccines
C
Reservation Resource Hub > Resorts > Website Link