1
.
Enterprise
resource
planning
(
ERP
)
systems
integrate
internal
and
external
management
information
across
an
entire
organization
,
embracingfinance
/
accounting
,
manufacturing
,
sales
and
service
,
customer
relationship
management
,
etc
.
ERP
systems
automate
this
activity
with
an
integratedsoftware
application
.
The
purpose
of
ERP
is
to
facilitate
the
____________________
of
information
between
all
business
functions
inside
the
boundaries
of
the
organization
and
manage
the
connections
to
outside
stakeholders
.
2
.
Two
-
tier
ERP
comprises
software
and
hardware
that
allows
these
companies
to
run
the
equivalent
of
two
ERP
systems
at
once
:
one
at
the
____________________
level
and
one
at
the
____________________
or
subsidiary
level
.
3
.
ERP
(
Enterprise
Resource
Planning
)
systems
typically
include
the
following
characteristics
:
?
An
integrated
system
that
operates
in
real
time
(
or
next
to
real
time
)
,
without
relying
on
____________________
updates
.
?
A
common
database
,
which
supports
all
applications
.
?
A
consistent
look
and
feel
throughout
each
module
.
?
Installation
of
the
system
without
elaborate
application
/
data
integration
by
the
Information
Technology
(
IT
)
department
.
4
.
ERP
implementation
is
considerably
more
difficult
(
and
politically
charged
)
in
____________________
organizations
,
because
they
often
have
different
processes
,
business
rules
,
data
semantics
,
authorization
hierarchies
and
decision
center
.
5
.
ERP
systems
can
be
extended
with
third
?
party
software
.
ERP
____________________
typically
provide
access
to
data
and
functionality
through
published
interfaces
.
6
.
?
ERP
can
greatly
improve
the
quality
and
efficiency
of
a
business
.
By
keeping
a
company's
internal
business
process
running
____________________
,
ERP
can
lead
to
better
outputs
that
will
benefit
the
company
such
as
customer
service
,
and
manufacturing
.