1
Company that bases its whole business on client´s needs.
2
Looking at the situation as a whole.
3
The essential point in a discussion.
4
When a group meets to decide who is responsible for poor performance.
5
Think in totally new and creative ways.
6
To make it more competitive.
7
Giving the employees the confidence and authority to take control of their jobs.
8
Use a successfully company´s standards to improve your own.
9
When you have lost touch with the real word.
10
Strenght and benefit from working as a team.
11
Is to make things happen instead of waiting for them.
12
Your goals at a long term future.
13
They are resisting you and your ideas.
14
To train someone to do things he/she can´t do.
15
To increase the effort involved in a process.
