1
What does an insurance company pay when a total loss has occured?
2
Where do we transfer a call if we see that the account is already in a "T" route state?
3
When an insurance company deems a car damaged beyond repair
4
What must you do to the account with the details of the call?
5
Being that it isn't always clear a customer or insurance agent is calling to report a vehicle as a total loss, we must listen for certain what?
6
It is important to hit "enter" how many times in order to confirm and save the information you entered?
7
How do we get the information to be entered on the TLI screen?
8
The customer will still owe money on the loan if the actual cash value of the vehicle is less than what is...
9
What display screen houses total loss information?
10
How should you route the account?
