New Activity
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Review Date

Collateral Contact

ABAWD

Negative Allegation

Quality Control Review

Recertification

Negative Case

Case Records

Documentation

Bias

Verification

Establishment of the accuracy of specific elements of eligibility and allotment by securing documentary evidence and/or by making collateral contacts with individuals, other than members of the household under review.

Denial by a household regarding a circumstance related to their SNAP eligibility.

QC works with two types of case records: The Certification Record and the QC Case record. Certification Record - All records establishing a household's eligibility or ineligibility, and in active cases, authorizing the issuance of a SNAP allotment. QC Case Record - The QC Case record is created by the QC unit to review sampled cases.

A review of a sample of active and negative cases to determine the extent to which households are receiving the SNAP allotments to which they are entitled, and to determine the extent to which decisions and/or procedural processes to deny, suspend, or terminate cases are correct.

Active cases - A day within the sample month, either the first day of the fiscal or calendar month, or the day a certification action was taken to authorize the issuance, whichever is later. Also known as “AORD” which means as of the review date. Negative cases – Could be the date of the agency’s decision to deny, terminate or suspend program benefits, the date on which the decision is entered into the computer system, or the date of the notice to the household.

The act of treating cases differently.

Able-bodied Adults Without Dependent Children – these are Individuals without children in their Food Stamps household who must work and/or comply with certain work requirements for 20 hours a week in order to get food benefits.

A household whose application for SNAP benefits was denied, or whose SNAP benefits were suspended, or terminated by an action in the sample month.

The source of information which can be used to verify household circumstances. A collateral contact cannot be a person who was in the SNAP household under review, or a person or office within the State agency administering the program for purposes of primary or secondary evidence.

A certification action taken to authorize benefits for an additional period of time immediately following the expiring certification period.

Documentation is a written or printed statement on paper, or recorded electronically and is used in multiple contexts.