Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

consignee's review shipper's notification unintended miscellaneous

In the folder we leave only information for any notificatio n

2

call phone number action from agent shipper work history consignee movement tracking

In expert search we check the last or scan available for the package

3

shipper's unintended Access Point consignee's Center response

In miscellaneous folder we document consignee's contac t

4

waive still check searches PM Log expert reschedule

In process we simulate both calls and we perfom .

5

UTC reschedule Driver SAR missed signature POD CAR release consignee

When we are not able to reach in a investigation , we should close it as .

6

POD documents signatures package lost

We attach whenever the gets delivered after investigation is create d

7

addressed signature driver release addres discrepancy denial of misdelivery name

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

different same address discrepancy missed signature misdelivered

In an zip codes are not the same and belong to centers .

9

available name signature signature missed misdelivery not denial of signature investigation

In a investigation package is delivered as addressed with a name on it but button is .

10

next unintended cnee's shipper's before DFU consignee's Loss same

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

original names misdelivery address discrepancy not missed signature always previous incorrect

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

POD eligibility Loss date DFU's reschedule package claim email


We send investigation to still check because of the dat e

13

never DFU to still check loss not available DFU notification always

In a investigation we send to shipper when email is available

14

more 6163 lost less package 6165 6151 DFU investigation DFU 6167

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work history closed continued status tracking work

Looking at section we check how the investigation will be .