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PI weekly activity 03.24

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  1. 1
    Andrea Goretty
    Andrea Goretty
    06:47
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    100
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    Miriam Lopez
    Miriam Lopez
    08:01
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    100
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  3. 3
    Peter de Leon
    Peter de Leon
    09:42
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    04:00
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    Maria L Cifuentes
    Maria L Cifuentes
    06:16
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    Waynne Barrios
    Waynne Barrios
    10:07
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    David A Estrada
    David A Estrada
    10:34
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    Jenn Guzman
    Jenn Guzman
    06:34
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    98
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  9. 9
    Michelle Sarazua
    Michelle Sarazua
    08:00
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    98
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    Natalin Jeronimo
    Natalin Jeronimo
    09:19
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    98
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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

consignee's notification review shipper's unintended miscellaneous

In the folder we leave only information for any notificatio n

2

call action from agent tracking consignee movement shipper phone number work history

In expert search we check the last or scan available for the package

3

consignee's shipper's unintended Access Point Center response

In miscellaneous folder we document consignee's contac t

4

still waive searches PM Log expert check reschedule

In process we simulate both calls and we perfom .

5

SAR POD release missed signature consignee Driver CAR reschedule UTC

When we are not able to reach in a investigation , we should close it as .

6

documents POD lost package signatures

We attach whenever the gets delivered after investigation is create d

7

denial signature driver release addressed addres discrepancy name misdelivery of

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

address missed signature discrepancy misdelivered different same

In an zip codes are not the same and belong to centers .

9

name signature signature misdelivery available investigation denial of signature missed not

In a investigation package is delivered as addressed with a name on it but button is .

10

same Loss unintended cnee's before consignee's next DFU shipper's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

misdelivery names incorrect missed signature original previous address discrepancy not always

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

claim Loss date POD eligibility reschedule DFU's email package


We send investigation to still check because of the dat e

13

to still check not available always loss notification DFU never DFU

In a investigation we send to shipper when email is available

14

6167 6165 DFU investigation more lost DFU package less 6163 6151

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

closed work status tracking continued work history

Looking at section we check how the investigation will be .

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