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PI weekly activity 03.24

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    Michelle Sarazua
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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

consignee's review unintended miscellaneous shipper's notification

In the folder we leave only information for any notificatio n

2

call tracking phone number consignee action from agent work history shipper movement

In expert search we check the last or scan available for the package

3

Center response consignee's shipper's unintended Access Point

In miscellaneous folder we document consignee's contac t

4

check searches reschedule PM Log still waive expert

In process we simulate both calls and we perfom .

5

Driver release reschedule CAR POD missed signature SAR UTC consignee

When we are not able to reach in a investigation , we should close it as .

6

lost documents signatures package POD

We attach whenever the gets delivered after investigation is create d

7

addres discrepancy addressed misdelivery driver release name denial signature of

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

same missed signature discrepancy different misdelivered address

In an zip codes are not the same and belong to centers .

9

missed denial of signature signature available investigation signature not name misdelivery

In a investigation package is delivered as addressed with a name on it but button is .

10

same before next consignee's unintended cnee's DFU Loss shipper's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

address discrepancy incorrect names original not previous misdelivery always missed signature

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

Loss email POD claim date reschedule eligibility package DFU's


We send investigation to still check because of the dat e

13

never to still check DFU notification loss DFU not available always

In a investigation we send to shipper when email is available

14

6167 more DFU investigation less DFU package 6151 6165 lost 6163

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

tracking closed continued status work work history

Looking at section we check how the investigation will be .