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PI weekly activity 03.24

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    Andrea Goretty
    Andrea Goretty
    06:47
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    Peter de Leon
    Peter de Leon
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    Maria L Cifuentes
    Maria L Cifuentes
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    David A Estrada
    David A Estrada
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    Jenn Guzman
    06:34
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    Michelle Sarazua
    Michelle Sarazua
    08:00
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    Natalin Jeronimo
    Natalin Jeronimo
    09:19
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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

consignee's unintended notification miscellaneous shipper's review

In the folder we leave only information for any notificatio n

2

shipper phone number action from agent movement tracking call consignee work history

In expert search we check the last or scan available for the package

3

shipper's Access Point Center response consignee's unintended

In miscellaneous folder we document consignee's contac t

4

waive check expert still searches PM Log reschedule

In process we simulate both calls and we perfom .

5

release SAR CAR missed signature POD reschedule consignee Driver UTC

When we are not able to reach in a investigation , we should close it as .

6

POD package documents lost signatures

We attach whenever the gets delivered after investigation is create d

7

denial addres discrepancy of misdelivery addressed name driver release signature

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

misdelivered different missed signature same discrepancy address

In an zip codes are not the same and belong to centers .

9

denial of signature misdelivery signature missed signature available investigation name not

In a investigation package is delivered as addressed with a name on it but button is .

10

Loss unintended cnee's before next same shipper's consignee's DFU

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

names previous original missed signature incorrect address discrepancy misdelivery always not

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

reschedule date email POD package eligibility DFU's claim Loss


We send investigation to still check because of the dat e

13

DFU loss always to still check notification DFU never not available

In a investigation we send to shipper when email is available

14

6151 package 6165 6167 more DFU investigation DFU 6163 lost less

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work status continued tracking closed work history

Looking at section we check how the investigation will be .

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