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Legal notice

Identifying data of the information society services lender

According to article 10 of Law 34/2002, 11th July, "Society Services of Information and Electronic Commerce (LSSI)", we inform you of the following information.

CREATE, PLAY & LEARN, S.L., [hereafter EDUCAPLAY], is the owner of the web page, and will act exclusively as the manager of the contents of the present Web, addressed at: C/ GENERAL VARA DE REY, NUM. 41 ESC. BIS, PLANTA 8 - 26002 LOGROÑO, NIF B26529560, Mercantile Register in Logroño Book 796, Section 42, Page LO-16561 Inscription 1ª, is responsible for the management and functioning of the Web previously mentioned.

If you would like to contact us, you can do so by e-mail at:


This Legal Notice regulates the use of this web page. Access on the web is free except for the cost of the connection through the telecommunications network provided by the access provider hired by users.


If you use the web, you are considered a user, and this implies full acceptance without any reservation of every and each point in this Legal Notice, published by EDUCAPLAY, from the moment the user accesses the web. In consequence, the user must read carefully the present Legal Notice every time he or she wishes to use the web, as these may be modified.

Information about links

EDUCAPLAY is only responsible for its own web and any access to webs by links or any information offered by third parties is not the responsibility of EDUCAPLAY.

EDUCAPLAY does not recommend nor guarantee any information obtained by a link through a third party which comes from a web that is not from, neither is it responsible for any loss, claims or damages derived from the use or bad use of a link or the information obtained through it, including other links or webs, interruption of service or in the access, or trying to use or the incorrect use of a link, even if the connection is via the Web or by accessing the information by other webs from the same Web page.

Limitation of warranties and responsibilities

EDUCAPLAY makes every effort to avoid any errors in relation to the contents of this website.

EDUCAPLAY adopts the necessary measures and mechanisms to guarantee the security of communications and transactions that occur through the web portal, according to the state of technology and in accordance with the type of transactions and services that are provided. available to users.

EDUCAPLAY will not be responsible for any damage that may be caused to the users computer system by any cause beyond or not attributable to this website, including, without limitation, damages caused by interference, omissions, interruptions, viruses computer, telephone breakdowns or disconnections in the operational functioning of the electronic system. Likewise, EDUCAPLAY will not be liable for any interruption, error or failure that occurs in the system, due to a malfunction of the network or the servers that are connected.

Secure on-line shopping

Security is a priority and therefore we make the maximum effort to assure that our process in terms of transactions is secure and in order to keep your personal information safe.

Do not share your personal information

EDUCAPLAY will never send you an e-mail and neither call you by telephone to ask you for your password or to verify your password belonging to your account and likewise will never ask for your bank account number or credit card and neither any other personal information. If anybody should contact you or send you and e-mail that you have not asked for, you should never give them any of your personal data previously mentioned. Also, you should never respond and communicate to the appropriate authorities in order to proceed with investigating the incident.

Identify false e-mails ("spoofing" or "phishing")

Ignore all e-mails in which they demand personal information or ones which redirect you to another web page that does not belong to or any societies belonging to the group or in which they ask you to pay via a means which has not being authorized by EDUCAPLAY, as this could be an attempt at identity theft ("spoofing or phishing") and must be considered as fraudulent.

EDUCAPLAY uses the "" domain for all its e-mails. If you receive an e-mail in a different format, for example:, you can be assured that it is a false mail.

Some e-mails that use phishing contain links to a web page that uses the word "EDUCAPLAY" at their URL, but they will direct you to a web page that is completely different. If you drag your mouse over the link, you will be able to see the associated URL, which will probably have a different format to the correct web pages authorized by EDUCAPLAY.

Even if you click an e-mail that uses phishing and are redirected to a page that resembles "your account" or to any page that asks you to verify or modify your personal information, ignore it and consider it as fraudulent.

Inform any attempts at phishing

Send an e-mail to and attach any e-mail that you consider to be false. By attaching these e-mails, you will be helping to locate their origin.

If you cannot attach the false mail, forward it to and include as much information as possible about it.

Buyer information on the platform of conflict e-commerce.

The purchaser of products on this site, the existence of a platform for resolving disputes are reported online.

In accordance with Article 14.1 of Regulation (EU) 524/2013:

The European Commission provides a platform for online dispute resolution which is available at the following link:

Consumers can submit their claims through the platform online dispute resolution.

Privacy policy


According to the data protection act of General Regulation (UE) 2016/679 on data protection and Organic Law 3/2018 on data protection and digital rights guarantees, we inform you that personal data given via the forms, and likewise your e-mail address have been included in our file titled CREATE, PLAY & LEARN, S.L. [hereafter, EDUCAPLAY], at the business address of: CALLE GENERAL VARA DE REY, NUM. 41 ESC. BIS, PLANTA 8 - 26002 LOGROÑO, NIF B26529560, Mercantile Register in Logroño Book 796, Section 42, Page LO-16561 Inscription 1ª, is responsible for the management and functioning of the Web previously mentioned.

We inform you that the data could be used to send you commercial communications, in any format, and this could be related to any other services offered by our business which might be of interest to you, always that you authorize us to process. If you should at any time oppose this type of communications, please send us an e-mail address to indicating the subject as "Unsubscribe from the distribution list".

Likewise, you can exercise the right to access, rectify, suppression, opposition, portability and limitation, according to the terms established by REGULATION (EU) 2016/679 by presenting or sending an application in writing to the email address: and with a photocopy of your ID or similar documentation indicating the subject as "Data protection".


EDUCAPLAY is especially sensitive to protecting the personal data of our users which has been obtained through the services offered on our Web. The present privacy policy informs all the users of, how the personal data collected from the through the additional information, in order that they decide, freely and voluntarily, if they wish to provide the requested information.

Children's privacy policy

At EDUCAPLAY we attach great importance to the protection of minors, especially with regard to their safe browsing on the Internet and the use of our platform with sufficient privacy guarantees. Precisely for this reason, EDUCAPLAY has implemented specific measures on the platform aimed at guaranteeing this protection and focused eminently on the ability of adults to know information about minors and interact with them.

Additional information about our practices with respect to children's personal information is available through the following link: Children's privacy policy

Security measures

Finally it is reported that EDUCAPLAY, has adopted in the information system the appropriate technical and organizational measures, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of probability and variable severity associated with each of the treatments.

Rights of the users

The person interested in the personal data may exercise his / her rights, in accordance with the General Data Protection Regulation and Organic Law 3/2018 on the Protection of personal data and guarantees of digital rights, which are:

  1. The right to access is to be exercised annually, except if the party interested shows legitimate accreditation.

    EDUCAPLAY will proceed to notify its decisions within a timeframe of a month. If it were to be accepted, the interested party would be able to access the previously mentioned information within 10 days after its notification.
  2. The right of rectification and suppression can be exercised, conforming to the following previsions, whenever the interested party considers that the data collected in our files is inexact, incomplete, inadequate or excessive. If this is the case, you can exercise these rights via one of the means previously anticipated.

    EDUCAPLAY will proceed with the rectification or cancellation within 10 days of receiving the application.
  3. The right of opposition may be exercised, in accordance with the following provisions, provided that the interested party wishes to oppose the processing of their personal data, whether or not the data is lawfully treated as being of legitimate interest or relative consent for advertising purposes.
  4. The right of portability they may be exercised, in accordance with the following provisions, provided that the interested party considers that the data collected in our treatments must be returned to the data holder or to another third party (Processor).
  5. The right of limitation of treatment may be exercised, prior to opposition right for the treatment of their data, and that until the Opposition Law is not resolved, the treatment of them will be limited.

Use of APIs and third-party data

EDUCAPLAY uses your Google user data so that you can log in to Educaplay with your Google account. For this purpose, we only consult and store your email and your name at the time you click on access through Google. This information is not shared at any time with third parties.

EDUCAPLAY also uses the data of your Google user when you play an Educaplay activity published in Google Classroom. In this case, we only store your name so that the author of the activity can see your results in the Educaplay reports section. This information is not shared at any time with third parties.

EDUCAPLAY uses the YouTube API to upload videos from the help center, as well as in the creation of some activities such as the Video Quiz. If you wish, you can consult the YouTube Terms of Service and the Google Privacy Policy.

EDUCAPLAY uses the GeoLite2 database to determine the users' country of origin and adapt the content to their region. If you wish, you can consult the GeoLite2 End User License Agreement.

EDUCAPLAY's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Regulation changes

EDUCAPLAY reserves the right to modify the present policy with the objective of adapting it to the legislative or precedents changes. Such changes will be communicated within the necessary time on our Web page, and it can ask the affected parties for their consent if it is believed that it does not have the consent according to the present policy.

If you should have any doubt, question or comments referring to the present regulations, please do not hesitate to ask about them by sending a communication to:

Additional information


Identification of the Person in charge of Treatment

+34 941250116

DPD Contact


Description of the treatment

In accordance with the "principle of limitation of purpose", the data collected will be processed exclusively for specific, explicit and legitimate purposes and will not be further processed in a manner incompatible with said purposes. We inform you of the existence of automated decisions, including the creation of profiles in order to improve your user experience and provide you with information, services or products appropriate to your preferences.

Conservation time

The personal data provided will be kept as long as the commercial / commercial relationship is maintained as long as you do not request its deletion. We inform you that in accordance with the legal provision, we are obliged to keep them for tax and accounting reasons, and to make them available to a competent public entity that so requests.

Automated decisions

The report on the existence of automated decisions, including the elaboration of profiles in order to enhance the user's experience and provide information, services or products adapted to the specific preferences.


Legal basis of treatment

The legal bases for the treatment of your data are legitimized in the collection of the same, stating if it is a legal, contractual, public interest, legitimate interest or your explicit consent requirement.


Recipients of the assignment

The personal data collected will not be transferred or communicated to third parties except by legal obligation.

International data transfers

Yes, they occur, and they provide all the appropriate guarantees assumed by the data controller or processor established in one of more third countries as provided by the art. 46 of the GDPR (UE) 2016/679.

Treatment processors

The data may be transferred to Data Processors with access to data, with whom the obligations and responsibilities required by the GDPR (UE) 2016/679 are formalized and who offer sufficient guarantees.


Exercise of rights

The interested party may exercise the rights that assist him, in accordance with the RGPDUE 2016/679 and which are:

The interested party may exercise these rights by submitting a letter to the address of the data controller or by sending a statement to the email accompanied by an identification document. In the event that the interested party acts through a legal representative, he must provide the identification document and the proof of his legal representation. In the case of considering your right to the protection of violated personal data and want to know more information about this right and how to exercise it, you can contact the AEPD: Tel. 901 100 099 and . C / Jorge Juan, 6 - 28001 Madrid.

Privacy policy for children

CREATE, PLAY & LEARN, S.L., [hereinafter EDUCAPLAY], is committed to protecting the privacy of children who use our services. This Privacy Policy for children will be applicable to the information provided by children under 16 years of age (hereinafter, "child" or "children"), and uses terms that are defined in our general Privacy Policy. This policy is covered by the Children's Online Privacy Protection Act (COPPA). For more information on COPPA and general advice on protecting children's privacy, please visit OnGuard Online.

Registration / Access

EDUCAPLAY does not allow children under 16 years of age to register directly on the Website, although it is possible for the minor to access it anonymously or as a guest. Guest access is done by providing only a "Nickname". This is not considered as identifying information, since it cannot be directly related to a user.

If you believe that your child is participating in an activity that collects personal information without her consent, please do not hesitate to contact us at

How We Use the Information We Obtain

EDUCAPLAY does not allow children to access or use the Services by identifying themselves without their parents having given their consent in accordance with applicable law. The Services must be purchased by someone else (such as parents, legal guardians, or educators).

EDUCAPLAY does not store data of minors under 16 years of age directly, but it can access the personal data of a minor through other platforms in which a user (father, mother, legal guardian or teacher / educator) has integrated one of our activities.

People who integrate EDUCAPLAY activities in other platforms for the use of minors under 16 years of age, will be responsible for obtaining and guaranteeing that they have the relevant consent of their parents or legal guardians before using the Service.

In any case in which we collect personal information from a child, it will only be kept to the extent reasonably necessary to comply with the request for the activity or allow the child to continue participating in it, always guaranteeing the safety of our users and our services as required by law. In the event that we discover that we have collected information from a child in an illegal way, according to the requirements of COPPA, EDUCAPLAY will take the pertinent actions in compliance with the norm.

Consent to the treatment of minors' data

In relation to the treatment of minors' data that is carried out in the activities of EDUCAPLAY, art. 7.2 LOPDGDD (...) this will only be lawful if the consent of the minor's parental authority or guardianship is established (...) People who integrate EDUCAPLAY activities on other platforms will be responsible for informing and obtaining the relevant consent from parents or legal guardians before using the Service.

For more information on parental rights regarding a child's educational history under the Family Educational Rights and Privacy Act ("FERPA"), visit the FERPA website .

Geo-location data

EDUCAPLAY's activities do not collect information on the geographical location that is specific enough to be equivalent to obtaining the address. However, if this is the case, we would first require parental consent by email.

When information collected from children is available to others

Children can access and play EDUCAPLAY activities through other platforms invited by people who integrate said activities on those platforms.

At these events, by default, the child's personal information is not published. In some cases, a child's personal identification may be displayed publicly, with the sole purpose of showing the Top 10 users of an activity. Personal information collected from children may also be accessible in a limited number of cases, including the following:

Parental options and controls

At any time, parents may refuse to allow us to collect further personal information from their children associated with a particular account, and may request that we remove the personal information that we have collected from that account from our records. Please note that a request to delete records may lead to an account cancellation or any other service.

Parents can contact us and request access, change or delete their children's personal information, as well as to ask any questions by sending an email to

To protect the privacy and safety of children, we will take reasonable steps to verify the identity of parents before allowing access to any personal information.


This policy may change at any time, therefore, we recommend that you visit our Privacy Policy frequently so that you are always well informed.

Revision: September 2021