New Activity
Ico create Educaplay New Activity
All the activities
Play Quiz
1. 
Automatic Call Distribution
A.
AM
B.
ACD
C.
ASP
2. 
Business Continuity Management
A.
BCP
B.
BCM
C.
BIA
3. 
Component Failure Impact Analysis
A.
CAB
B.
CAPEX
C.
CFIA
4. 
Data-to-Information-to-Knowledge-to-Wisdom
A.
DIKW
B.
FTA
C.
eSCM-SP
5. 
eSourcing Capability Model for Client Organizations
A.
eSCM-SP
B.
eSCM-CL
C.
ISM
6. 
Failure Modes and Effects Analysis
A.
FTA
B.
IRR
C.
FMEA
7. 
Information Security Management System
A.
ISMS
B.
ISM
C.
ISG
8. 
Availability Management
A.
AMIS
B.
AM
C.
ASP
9. 
Business Capacity Management
A.
BCP
B.
BIA
C.
BCM
10. 
Capability Maturity Model Integration
A.
CMIS
B.
CMMI
C.
CMM
11. 
eSourcing Capability Model for Service Providers
A.
eSCM-SP
B.
eSCM-CL
C.
ISMS
12. 
Fault Tree Analysis
A.
FMEA
B.
FTA
C.
IRR
13. 
Information Security Management
A.
ISM
B.
ISMS
C.
ISG
14. 
Availability Management Information System
A.
AM
B.
AMIS
C.
ASP
15. 
Business Continuity Plan
A.
BCP
B.
BCM
C.
BSM
16. 
Change Advisory Board
A.
CAB
B.
CAB/EC
C.
CAPEX
17. 
Internal Rate of Return
A.
ISG
B.
IRR
C.
ISM
18. 
Application Service Provider
A.
AMIS
B.
ASP
C.
ACD
19. 
Business Impact Analysis
A.
BIA
B.
BRM
C.
BSI
20. 
Business Relationship Manager
A.
BSI
B.
BSM
C.
BRM
21. 
British Standards Institution
A.
BSM
B.
BRM
C.
BSI
22. 
Business Service Management
A.
BSM
B.
BCM
C.
BRM
23. 
Change Advisory Board / Emergency Committee
A.
CAPEX
B.
CAB/EC
C.
CCM
24. 
IT Steering Group
A.
IRR
B.
ISG
C.
ISM
25. 
Capital Expenditure
A.
CAPEX
B.
CCM
C.
CMDB
26. 
Component Capacity Management
A.
CI
B.
CMDB
C.
CCM
27. 
Configuration Item
A.
CMDB
B.
CI
C.
CMM
28. 
International Organization for Standardization
A.
ISO
B.
ISP
C.
LOS
29. 
Configuration Management Database
A.
CMDB
B.
CMIS
C.
CMM
30. 
Capacity Management Information System
A.
CMM
B.
CMIS
C.
CMS
31. 
Capability Maturity Model
A.
CMM
B.
CMS
C.
COTS
32. 
Configuration Management System
A.
CSF
B.
COTS
C.
CMS
33. 
Commercial off the Shelf
A.
COTS
B.
CSF
C.
CSIP
34. 
Critical Success Factor
A.
CSI
B.
CSP
C.
CSF
35. 
Continual Service Improvement
A.
CSIP
B.
CSI
C.
CSP
36. 
Continual Service Improvement Programme
A.
CSIP
B.
CSP
C.
CTI
37. 
Internet Service Provider
A.
CSP
B.
ISP
C.
CTI
38. 
Core Service Package
A.
CTI
B.
CSIP
C.
CSP
39. 
Computer Telephony Integration
A.
MTBSI
B.
CTI
C.
ITSCM
40. 
Information Technology
A.
ITSCM
B.
IT
C.
ITSM
41. 
Mean Time Between Service Incidents
A.
MTBF
B.
MTBSI
C.
ITSCM
42. 
IT Service Continuity Management
A.
ITSCM
B.
ITSM
C.
itSMF
43. 
IT Service Management
A.
ITSM
B.
itSMF
C.
ITSCM
44. 
IT Service Management Forum
A.
ITSM
B.
ITSCM
C.
itSMF
45. 
Interactive Voice Response
A.
ITSCM
B.
IVR
C.
itSMF
46. 
Known Error Database
A.
KEDB
B.
KPI
C.
MTBF
47. 
Mean Time Between Failures
A.
MoR
B.
MTBF
C.
MTBSI
48. 
Management of Risk
A.
KPI
B.
MTBF
C.
MoR
49. 
Key Performance Indicator
A.
LOS
B.
KPI
C.
KEDB
50. 
Line of Service
A.
LOS
B.
ISO
C.
COTS