2.
True or False: Merchants can view their account expiration date under My Balances on the propay.com homge page.
A
True
B
False
C
3.
True or False: Merchants can store new cards on file through propay.com or the Propay App without processing a sale on the card.
A
True
B
False
C
4.
If a merchant selects _____________ in propay.com, they will be provided with instructions to request a limit increase.
A
limits@propay.com
B
My Account Limits
C
ACH Limits
5.
Will a merchant be able to locate their 1099-K for 2021 through the Tax Information link in propay.com?
A
Yes
B
No
C
6.
Where can a merchant view their processing rates in propay.com?
A
Account Rates
B
Account Limits
C
Process a Card > Pricing
7.
What does My Account > My Profile > Change options allow a merchant to edit in propay.com?
A
Statement delivery method
B
Use of the PPMC
C
News/Promotions email preferences and Hard copy statement preferences
8.
True or False: The Transactions Report in propay.com shows the merchant all of the transactions they have made using their PPMC.
A
True
B
False
C
9.
Which card reader should a merchant purchase through Additional Products in propay.com if they want to accept NFC payments?
A
Chip Card Reader
B
Mobile Chip Card Reader
C
10.
What changes can a merchant make to their account through propay.com?
A
Change address, phone number, email, and bank account information
B
Change address, add multiple bank accounts, Propay account tier
C
Change address, phone number, email, pricing, and affiliation
11.
What is a sweep?
A
An automatic transfer of funds out of the Propay account to a bank account, set by time frame/amount
B
An automatic transfer from the affiliate's account to the Propay account every 24 hours
C
An automatic transfer from the merchant's bank account to the Propay account
12.
What will you click on to reset propay.com credentials through Insider?
A
Edit Profile: User
B
Profile: Change Credentials
C
Credentials: Reset Password
13.
True or False: Merchants will use the same credentials to login to propay.com and the app.
A
True
B
False
C
14.
True or False: A merchant can send text and email invoices through the app but only email invoices through propay.com.
A
True
B
False
C
15.
What does the Signature setting control in the Propay mobile app?
A
Prompt for signature on a printed receipt
B
Prompt for signature on a separate device
C
Prompt for signature on sales over a specific amount
16.
What are the steps to reset a quick login PIN for the Propay mobile app?
A
Login to propay.com > Change password > Change Mobile PIN
B
3 dot menu > Forgot PIN > Enter username and password > Enter new PIN
C
Logout of app > Enter username > Forgot Password
17.
True or False: When troubleshooting the mobile app, you should never advise a merchant to restart their device as it could cause all data to be lost from the Propay app.
A
True
B
False
C
18.
What is NOT a troubleshooting step that can be taken when working with the EMV/NFC Chip Card Reader?
A
Ensure Bluetooth is enabled.
B
Remove/Replace the case
C
Ensure the reader has a solid blue light showing on it
19.
What is a risk of using the Auto Process Offline feature on the mobile app?
A
The merchant and customers will not have receipts for any transactions.
B
The cards will save as Stored Cards even if the merchant doesn't want them to.
C
Transactions could decline when the sales are processed, risk of lost funds.
20.
Can Card Only accountholders also use the Propay mobile app?
