1
The process of obtaining an authorization by telephone.
2
An individual on a Regional Service Team that provides merchant support and service.
3
A merchant environment where the cardholder and card are not physically present at the time of purchase.
4
Alphabetical characters that can be created on a terminal keypad.
5
Established credit guidelines for each new merchant that comes on board with Heartland.
6
A procedure where a cardholder or card issuer is disputing all or part of the amount of a credit or debit card transaction.
7
________________ allows merchants to add tips to credit card sales.
8
Programming that allows the terminal to settle the batch at a definite time.
9
Financial and non-financial institutions who provide merchants the ability to accept credit and debit cards.
10
Heartland Payment Systems Front End system used for authorizing cards.
11
The passing of programming information and parameters from a processor to a point-of-sale device such as a terminal.
12
________________ references notes entered into the Servicing Site on a merchant account.
13
A ________ is a group of credit or debit transactions submitted by the merchant's business.
14
_______ is an acronym for an organization formed to establish standards for chip card processing.
