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1. The instruction booklet is no longer in the box. Can you mail me another booklet for the camera CW007?
A
Manual request
B
General Inquiry
C
First time setup
2. I purchased your product last year and recently had one of the light bulbs burn out. According to the box I have a one year warranty on the product.
A
Damage device
B
General Inquiry
C
Hot / burnt device
3. My camera is already bound to a phone that was stolen. I am unable to reset the camera and add it.
A
Reset up
B
Can't reset
C
Bound issue
4. I currently have five Geeni cameras. On the Android app, the multiple camera view only shows three cameras.
A
Multi view concern
B
Web view concern
C
Livefeed concern
5. Hi I need help with one of my cameras that just stopped working out of no where. It keeps saying constructing encrypting channel and then it will time out and not work?
A
Damage device
B
Reset up
C
Livefeed concern
6. My name is Lucy from Shenzhen Hairou Technology Co., LTD. I'm the manager of this company We are glad to learn that you are interested in smart watches. If any products meet your requirements, please feel free to contact us Thank you very much LUCY
A
General inquiry
B
Corporate concern
C
Sales concern
7. I haven't received any tracking number for my order. When will it arrive?
A
General inquiry
B
Provide tracking number
C
Sales concern
8. I am missing SENTINEL 720p Pan & Tilt Smart Wi-Fi Security Camera, White × 1 in my package I only received the strip lights and the package of two cameras.
A
General inquiry
B
Missing item
C
Missing parts concern
9. I recently purchased a smart geeni Wi-Fi doorbell During my installation I somehow misplaced the back cover for the doorbell and I cannot find where I placed it is there any chance that 1 could purchase the back cover?
A
General inquiry
B
Accessory concern
C
Missing parts concern
10. I bought the WI-FI Smart LED Strip. Everything was going well until I wound the led strip through the maze inside the lamp. Small crack appeared while attaching led strip.
A
General inquiry
B
Damage device
C
Sales concern