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1. The Business Intelligence and Analytics provides service in which stage of the life cycle?
[Pista de audio]
A
Drive
B
Buy
C
All of them
2. The four stages of the life cycle are: Buy, Drive, _____________, and Sell.
[Pista de audio]
A
Service
B
Repair
C
Register
3. In which stage of the life cycle do you address acquisition concerns?
[Pista de audio]
A
Service
B
Buy
C
Sell
4. In which stage do we consolidate information from various data points to identify opportunities for meaningful change in our customer's business?
[Pista de audio]
A
Buy
B
Service
C
Drive
5. What system does CIS use to consolidate old and new data?
[Pista de audio]
A
insights
B
Zoom
C
Outlook
6. What does SAM stand for?
[Pista de audio]
A
Shared Account Maintenance
B
Standard Auto Mechanic
C
Strategic Account Manager
7. What does FAP stand for?
[Pista de audio]
A
Final Account Payment
B
Fleet Administration Program
C
Foreign Acquisition Plan
8. Who handles the sale of older fleet vehicles needing replacement?
[Pista de audio]
A
Vehicle Remarketing
B
Retail Sales
C
Supply Chain
9. What does LPM stand for?
[Pista de audio]
A
Lease Portfolio Management
B
Lower Price Margin
C
Lending Program Management
10. Which program would you recommend to help customers recoup losses due to accidents that are not their fault?
[Pista de audio]
A
Subrogation
B
Reclamation
C
Restitution
11. What does TCO stand for?
[Pista de audio]
A
Training Compliance Officer
B
Tire Change Offer
C
Total Cost of Ownership