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Guess the word
Author :
Samantha Romo
1.
Who do we contact when the ticket has a lack of information?
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2.
It is a self service portal.
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3.
It is the resource we use to follow steps in order to provide resolution or access.
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It is a request that can be utilize for new accesses or software installations
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5.
It is a form that a user or an agent can create to report an IT issue
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