New Activity
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Play Froggy Jumps
1. A prospective resident enters the office. What is the first thing you do?
A
Tell them to wait until you have time for them.
B
Sigh and roll your eyes, it's an intimidating sales tactic, duh!
C
Acknowledge and greet them, then ask how you can help.
2. The prospective resident wants to tour an apartment. What do you need from them?
A
Nothing, we don't do walk-ins.
B
A form of photo ID to leave behind, for safety purposes.
C
A birth certificate, driver's license, and renter's insurance.
3. What information do you want to gather from the prospective resident at the earliest convenience?
A
Name, preferred move-in date, number of bedrooms, number of occupants, any pets.
B
Nothing, I don't really care.
C
Their favorite color, their children's names, their favorite football team.
4. What information do you want to make sure the prospect gets from you?
A
Nothing, again, I don't really care.
B
Application fee cost, deposit cost, income qualification, amenities, surrounding community info.
C
Your favorite color, your children's names, your favorite football team.
5. Before the prospect leaves, what should you do?
A
Verbally invite them to apply, and offer to send them an emailed application link.
B
Ask them to close the door on their way out.
C
Give them a high five and tell them they did great today!