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Check discrepancy
Autor :
Ingrid Villamizar
1.
How to review check discrepancies in CRM?
A
Administration> Check Detail> Adjust Star and Stop Check Date> View Report
B
Assignment> Check Detail> Adjust Star and Stop Date> Download report
C
We can only verify it with the Office
2.
What is the start date and Stop date of the week to confirm a check?
A
The Start date is monday and the Stop date is Friday
B
The Start check date is Sunday and the Stop check date is Friday
C
The Start check is monday and the Stop date is Sunday
3.
Can we submit a discrepancy check before pay day? ( Friday)
A
Yes, any day of the week
B
Only on Monday
C
Pay friday only
4.
What to do when there is a check discrepancy and the office does not respond?
A
Create check discrepancy on application level
B
Submit a RCN
C
Give them the office number
5.
What to do if it is not a supported office?
A
Create a check discrepancy with the information
B
Create a RCN and send an e-mail to the office
C
Transfer the call to the branch