Dear
Mr
Wells
,
Last
month
,
we
had
an
air
conditioner
installed
by
your
company
.
Two
weeks
after
it
was
installed
,
the
air
-
conditioner
started
____________________
____________________
____________________
.
We
called
your
office
and
a
technician
was
sent
to
____________________
the
air
-
conditioner
.
According
to
the
technician
,
the
air
-
conditioner
had
a
____________________
that
he
couldn't
fix
.
The
technician
said
he
would
____________________
____________________
____________________
with
us
,
but
we
haven't
heard
from
him
since
.
This
problem
with
the
air
-
conditioner
has
caused
us
great
inconvenience
.
Furthermore
,
your
service
has
____________________
____________________
____________________
our
expectations
and
we
are
very
____________________
.
Because
of
this
,
we
feel
we
are
____________________
full
compensation
.
