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1. 
How does the natural pigmentation of the hair affect the colouring process? It affects
A.
the techniques used by the stylist
B.
the amount of product used by the stylist
C.
how often the client needs to return for colouring or lightening
D.
how dark or light the result will be after colouring or lightening
2. 
How does the natural pigmentation of the hair affect the lightening process?
A.
peroxide strength and lightening product chosen
B.
cuticle and where the products sits within the hair
C.
medulla and where the product sits within the hair
D.
lightening creation and colour placement chosen
3. 
Natural hair colour is made up of which combination of colours?
A.
Black, brown, red, yellow
B.
Violet, blue, green, orange
C.
Ash, gold, caramel, beige
D.
Blonde, brunette, chestnut, copper
4. 
What is the benefit of looking at hair in natural light rather than looking at it in artificial light?
A.
Artificial light may disguise the colour tones within the hair
B.
Artificial light may disguise the colour placements within the hair
C.
Natural light would make the hair look darker
D.
Natural light would make the hair look lighter
5. 
What should you do if your client showed signs of an infectious contra-indication?
A.
Diagnose the condition and offer advice on treatment and cross contamination
B.
Continue the service and advise to check with doctor afterwards to avoid cross-infection
C.
Continue the service and sterilise all equipment afterwards to avoid cross-infestation
D.
Do not proceed with service as others may become cross-infected
6. 
A semi-permanent colour molecule sits
A.
on the cuticle and slightly in the medulla
B.
on the cuticle and slightly in the outer cortex
C.
in the cortex and slightly in the medulla
D.
in the medulla and slightly in the outer cortex
7. 
A permanent colour molecule sits in the
A.
cuticle
B.
cortex
C.
medulla
D.
follicle
8. 
Tightly packed cuticles, a build-up of products and silicone residue could make the
A.
hair resistant to colour
B.
hair absorb colour more easily
C.
colour last longer
D.
colour develop more quickly
9. 
If a lightener came into contact with the scalp during application, the skin could become
A.
sensitised
B.
stained
C.
infected
D.
pigmented
10. 
How should water temperature be altered when removing lighteners? Water temperature should be
A.
cooler to give a lighter result
B.
hotter as the scalp will be sensitised
C.
cooler as the scalp will be sensitised
D.
hotter to give a lighter result
11. 
How should you restore the depth and tone of the hair? By
A.
refreshing the faded colour with the usual base and tone
B.
refreshing the colour with a lighter base and tone
C.
closing the cuticle to refresh the base and tone
D.
closing the cuticle to add moisture to the hair
12. 
If the colour was too warm, you should correct it by adding
A.
green tones
B.
white tone
C.
yellow tones
D.
red tones
13. 
When should you adapt your usual sequence of colouring application? For
A.
tone application to take into account salon temperature
B.
partial application to take into account body heat
C.
full head application to take into account salon temperature
D.
full head application on virgin hair to take into account body heat
14. 
Deterioration of hair condition and uneven results may be caused by
A.
using low-strength hydrogen peroxide on previously chemically treated hair
B.
using acid-based products on previously chemically treated hair
C.
removing colouring and lightening products too soon
D.
using colouring products and lighteners on previously chemically treated hair
15. 
How should you remedy a patchy result? Reapply colour
A.
to the areas that have not taken
B.
to the whole area, if the condition allows
C.
from the roots to the ends
D.
for a reduced development time
16. 
Loss of depth and tone following a colour could be caused by
A.
correct usage of sulphate-free products
B.
cuticles being in good condition and reflecting light
C.
correct usage of organophosphate products
D.
cuticles being badly damaged or non-existent
17. 
It is important to question clients to establish any contra-indications to the colouring and lightening service to prevent any damage to the
A.
hydrogen bonds
B.
medulla fibrils
C.
hair and scalp
D.
hair growth cycle
18. 
A colour service would not be possible if the test results indicate that
A.
it would be detrimental to the condition of the hair
B.
polypeptide chains are damaged or non-existent
C.
it would be detrimental to the hair growth cycle
D.
hydrogen bonds are damaged or non-existent
19. 
The client would be advised to seek medical advice if they had
A.
seborrhoea
B.
tinea capitis
C.
monilethrix
D.
fragilitis crinium
20. 
The depth and tone of virgin hair is determined by the distribution of
A.
oxymelanin and disulphide bonds
B.
hydrogen bonds and polypeptide chains
C.
salt bonds and alpha-keratin
D.
eumelanin and pheomelanin
21. 
To dilute 9% liquid hydrogen peroxide to 6%, what ratio of liquid hydrogen peroxide (H2O2) to distilled water would you need to use?
A.
3:1
B.
2:1
C.
1:2
D.
4:1
22. 
If the finished result was flat and khaki, what should you apply to neutralise? A colour containing a
A.
a violet tone
B.
a warm tone
C.
a cool tone
D.
an ash tone
23. 
Bands of different or uneven colours could be caused by
A.
disulphide bonds being overlapped
B.
tint or pre-lightener being overlapped
C.
too may alkaline products being applied to the hair
D.
too may acidic products being applied to the hair
24. 
It is important to ask questions during client consultation to avoid
A.
breaking of the Health and Safety at Work Act 1974
B.
damage to the hydrogen bonds
C.
damage to the hair and scalp
D.
breaking of the Data Protection Act 1998
25. 
What is the purpose of performing a strand test when colouring? To
A.
establish the client’s natural depth and tone after the service
B.
determine if the client is aware of all the contra-indications
C.
establish correct colour development has been achieved
D.
determine the client’s natural depth and tone prior to service
26. 
When applying colour and lightening products to virgin hair you would apply it to the
A.
roots straight through to the ends
B.
mid-lengths first, then roots and ends.
C.
roots, allow development, then apply to ends.
D.
mid-lengths and ends first, then roots
27. 
The pH value for a quasi colour is between
A.
4.0 – 9.0
B.
6.1 – 8.9
C.
6.8 – 9.0
D.
8.1 – 8.6
28. 
The pH value for a temporary colour is between
A.
2.0 - 4.0
B.
4.0 - 5.0
C.
7.0 - 8.0
D.
7.0 - 7.5
29. 
High-lift tint and lighteners have a
A.
low pH value to close the cuticle and break through to the cortex
B.
high pH value to open cuticle and penetrate the cortex
C.
high pH value to open the cortex and enter the cuticle
D.
low pH value to open the cortex and break through to the cuticle
30. 
Quasi colours contain
A.
small molecules which enter the cortex, and will fade over a period of time
B.
large molecules which enter the cortex, and will fade over a period of time
C.
large molecules which enter the medulla, and will lighten over a period of time
D.
small molecules which enter the medulla, and will lighten over a period of time
31. 
Temporary colours affect the
A.
outer edge of the cuticle
B.
inner edge of the cortex
C.
inner edge of the medulla
D.
outer edge of the cortex
32. 
What product can be used to give up to four to five levels of lift?
A.
Permanent
B.
Bleach
C.
Mousse
D.
High-lift tint
33. 
Which artificial light is most suitable for viewing colour work?
A.
Warm white fluorescent
B.
Blue spotlights
C.
Pink fluorescent
D.
Yellow spotlights
34. 
Why would you need to restore depth and tone of colour? To
A.
replace the hydrogen previously removed from the cortex
B.
replace missing colour pigment and ensure an even coverage
C.
eliminate missing colour pigment and ensure an even coverage
D.
eliminate any unwanted tones and ensure an even colour
35. 
You would need to neutralise colour tone if the finished result was too
A.
soft
B.
ight
C.
warm
D.
hard