New Activity
New Activity
All the activities
Play Yes or No
Cards 1
I was charged a convenience fee for credit/debit card payments.
Yes
No
Cards 2
I don’t want to talk to you about my insurance.
Yes
No
Cards 3
The dealer told me to lie about my income.
Yes
No
Cards 4
Prestige does not offer refinancing.
Yes
No
Cards 5
I want a new Account Manager.
Yes
No
Cards 6
My late payment was reported incorrectly to the credit bureau.
Yes
No
Cards 7
I did not know I was purchasing GAP.
Yes
No
Cards 8
I can’t log in to the website.
Yes
No
Cards 9
I can’t reach my Account Manager, and they did not call me back.
Yes
No
Cards 10
I was told I had to purchase an ancillary product(s).
Yes
No
Cards 11
My payment was processed on the wrong date or for the wrong amount.
Yes
No
Cards 12
I was harassed, abused, or threatened by Prestige.
Yes
No
Cards 13
I spoke with you yesterday.
Yes
No
Cards 14
I cannot make payment before the end of the month.
Yes
No
Cards 15
I asked for an extension or due date change but did not get it
Yes
No
Cards 16
You processed the payment twice.
Yes
No
Cards 17
My car is a lemon.
Yes
No
Cards 18
My interest rate dropped, but my payment did not.
Yes
No
Cards 19
Rate Reduction was not enough of a drop.
Yes
No
Cards 20
The dealership was unprofessional.
Yes
No
Cards 21
I did not ask for an extension or due date change.
Yes
No
Cards 22
You called after I told you not to.
Yes
No
Cards 23
You are unprofessional, rude, and disrespectful.
Yes
No
Cards 24
Don’t call or text anymore while I’m at work. (This is the first time they’ve informed us of this.)
Yes
No
Cards 25
The late fee or NSF fee was improperly charged.
Yes
No