COMPLAIN
ORGANIZE
MEASURE
RECEIVE
PRODUCE
PROCESS
PROVIDE
REDUCE
RETURN
REFUSE
OBTAIN
ORDER
SPLIT
PLAN
PAY
E
A
X
Q
I
O
C
O
C
N
O
V
I
V
H
R
U
W
Q
P
R
O
C
E
S
S
L
E
Y
C
Y
B
D
A
R
A
Y
Y
D
A
S
R
U
L
Z
M
T
A
E
J
C
U
T
D
O
E
Q
O
A
R
K
I
Z
H
E
C
Q
E
O
W
N
P
C
K
V
O
E
I
N
B
U
V
O
J
S
U
I
U
R
E
V
Q
O
C
U
A
P
E
M
M
R
P
P
A
Y
O
O
K
V
U
E
R
G
I
L
N
P
E
L
D
U
E
V
Z
I
H
P
I
H
R
A
A
I
L
F
I
I
E
E
I
O
E
E
E
V
I
O
B
N
A
A
U
T
I
I
N
D
E
C
F
U
E
M
U
B
A
T
I
S
U
E
A
A
E
L
U
I
A
O
M
E
Y
U
B
N
E
W
C
N
M
L
O
D
K
A
U
M
U
E
A
O
H
T
M
U
A
I
Y
X
E
W
H
A
Z
I
E
Y
L
O
U
P
D
L
G
S
U
R
O
R
E
T
U
R
N
I
C
Y
F
O
P
D
S
W
A
H
S
M
E
A
S
U
R
E
B
E
R
O
R
D
E
R
J
W
S
I
Z
H
U
Y
P
V
K
P
U
G
O
U
B
R
A
F
I
Z
O
A
P
R
A
Z
