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1. What is disruptive or threatening behavior?
2. What is violent behavior?
3. How can you deal with conflicts at work effectively?

Promote a healthy, positive method of airing and resolving problems that do not disrupt the workplace, or harm or frighten others.

A physical assault with weapons.

Oral or written threats to people or property.

Physical actions short of actual contact, such as moving forward agressively.

Report problems before they escalate.

A physical assault without weapons.

Throwing things, pounding on a desk or door, destroying property.

Yelling, using profanity, or verbally abusing others.

Behavior that disturbs, interfers with, or prevents normal work functions or activities.

Specific threats to inflict physical harm.

Waving arms or fists.