CLIENT
STAFF
ERROR
GOAL
OUTSIDE
COMPANY
TRAINING
CUSTOMER
MISTAKE
BUSINESS
A
C
C
O
M
P
A
N
Y
X
U
I
A
D
U
E
Z
S
T
A
F
F
C
U
S
T
O
M
E
R
I
W
L
O
P
U
K
X
L
A
E
Q
E
T
N
V
F
G
E
Q
A
K
O
A
E
G
I
I
U
U
N
R
U
U
I
I
G
I
O
E
O
O
O
J
P
U
C
F
O
X
V
E
H
G
P
T
O
U
N
A
E
E
U
A
A
O
O
A
T
M
A
H
T
L
T
E
U
G
X
N
W
C
L
T
I
R
A
S
M
U
S
U
N
A
V
T
I
O
N
S
U
D
I
E
N
N
O
I
P
I
E
U
F
E
T
V
S
D
M
J
H
N
N
E
X
R
W
L
I
A
K
N
E
P
M
L
O
I
U
C
R
S
Z
L
K
U
A
H
X
T
X
A
A
D
E
O
A
I
C
E
P
E
T
B
D
F
P
R
O
C
R
B
Y
E
K
W
F
Q
J
D
Q
O
T
M
J
O
D
P
Y
O
L
F
V
T
O
