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1. 
To run a business successfully, consideration needs to be given to the physical resources that will be required to achieve work requirements. Which one of the following examples best describes what physical resources are?
A.
Staffing, customers and consultants
B.
Cash, credit agreements and income
C.
Machinery, drivers and petty cash
D.
Computers, desks and stationery
2. 
Before a new UK government is elected, the financial markets may become nervous about what changes could be made when the majority party takes office. This uncertainty would affect an organisation because:
A.
exchange rates will fluctuate and have an effect on company profits
B.
suppliers will increase their costs which will increase company expenditure
C.
a hold will be put on staff promotion in the fear that jobs may be lost
D.
the organisation will lose customers as they will lack confidence in the market
3. 
The name of the business structure where the business is owned and run by its members, and a proportion of the profits are paid out to its members is:
A.
A trust
B.
A sole trader
C.
A co-operative
D.
A partnership
4. 
An administrator who is hard working and organised is viewed as a valuable asset to the organisation because:
A.
The administrator’s skills contribute to meeting the overall work requirements and business goals
B.
Every business needs employees who can set a good example for others to aspire to
C.
These are the only skills needed to achieve work targets and make the business profitable
D.
It reduces the manager’s workload and allows emphasis on more important issues
5. 
A simple way for an administrator to understand the levels of authority within the team would be to view the
A.
company’s mission and values statement
B.
department’s business contingency plan
C.
staff recruitment and retention policies
D.
organisational chart and job descriptions
6. 
Administrators who are keen to learn new skills by attending relevant training courses will improve their career prospects because:
A.
It will show their employer how intelligent they are as this is more important than how well they achieve work targets
B.
Learning new skills will make them indispensable to the company regardless of their poor attendance and work ethic
C.
Their manager will notice how motivated they are and this is an attribute that employers look for in their workforce
D.
They will be in a stronger position to demand a pay increase /promotion, irrespective of their present work performance