Assertive Statement Steps

1 . Acknowledge the other person's ____________________ and ____________________ ____________________ ____________________
2 . Use an " ____________________ " statement that says what you ____________________ .
3 . Say a ____________________ .
4 . Talk about ____________________ ____________________ .
5 . Say it like ____________________ ____________________ ____________________ .
6 . Know your ____________________ ____________________ .