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1. 
McAFEE will allow how many devices (per Household) to take advantage of the security virus protection?
A.
Up to 5
B.
Up to 4
C.
up to 3
D.
up to 6
2. 
Which UV Tv package includes Cinemax?
A.
U200
B.
U300
C.
U450
D.
U100
3. 
What is the max number of UV TV wireless receivers per household?
A.
Limit of 2 on a provide order - Limit of up to 5 per household
B.
unlimited
C.
limit 8
D.
limit up to 11
4. 
This UV TV feature allows 4 channels to be watched simultaneously
A.
Call forwarding
B.
Channel services
C.
MUlti-View
D.
Simutaneous Services
5. 
On the highest Uverse TV capacity HD DVR how many hours of storage are included with the U450?
A.
no limit
B.
Up to 300 hours SD and 300 hours of HD
C.
Up to 1000 hours of SD and 600 hours of HD
D.
Up to 422 hours SD and 155 hours of HD
6. 
With UV Digital Voice, what is the Click to Call Feature?
A.
Reminds you of the features on the phone
B.
returns the call to any number number on the call history list from TV or on the call logs list from your PC
C.
Call forwarding
D.
Click to see if the phone is off the hook
7. 
Cindy works at night. What Digital voice feature can she activate to prevent his phone from ringing?
A.
Let me sleep function
B.
Do Not Disturb service
C.
NO feature - unplug the phone
D.
Ringer off
8. 
What is Express Pay?
A.
Processes your payment within 1 - 2 days
B.
Voice automated payments process
C.
System used to handle payments and payment arrangements
D.
Converts Currency
9. 
What are the Premium channels included in the Uverse TV - U300 package?
A.
Cinemax only
B.
Starz, Encore, Showtime, & Movie Channel
C.
HBO, STarz & Cinemax
D.
HBO, Showtime, Cinemax, Starz
10. 
Which button in CRM will launch BIBA?
A.
Ordering
B.
Payments
C.
Billing
D.
Account Management