Repeat or Emphasize Verbal Message
Physical Appearance- how you dress, grooming
Gestures- hand motions
Substitute for Words
Eye Contact-during speaking and listening
Rate- how fast you talk
Express Social Relationships
sounds that are not words
Sign of Membership
Accents- how you say certain words
Olfactics (Personal Odor)- how do people smell?
Volume- how loud you are
Pitch- how high or low a voice is
nonverbal display rules are learned, so certain factors affect how people see them
Inflection-how voice goes up or down
Touch- how firm is your handshake?
Age, Gender, Culture, Well-Being
Impression Management
Posture- leaders should stand up straight
Chronemics- the use of time, are you late?
Proximity- how you take up space
Provide Feedback
Regulate Communication
Facial Expressions- eye rolls, face scrunching
