Active listening
Adaptation for communication needs (interpreter, visual aids etc)
Lack of eye contact, hostile body language
Jargon, slang and acronyms
Lack of empathy or respect for differences
Being empathetic and respectful
Finding a private, quiet and well-lit environment
Talking in words that the other person understands
Loud, uncomfortable and public environment for communication
Giving good eye contact
Making assumptions of what the other person understands
Lack of problem solving for special communication needs or specific health conditions
