The
process
of
e
-
commerce
are
as
follows
:
1
-
Attract
customers
____________________
,
marketing
2
-
Interact
with
customers
Catalog
,
____________________
3
-
Handle
and
manage
orders
Order
____________________
Payment
____________________
Fulfillment
(
physical
good
,
service
good
,
____________________
good
)
4
-
React
to
customer
inquiries
Customer
service
Order
____________________
