Guest
:
Hello
.
Can
you
help
me
please
?
Receptionist
:
Sure
.
What
is
your
last
name
and
room
number
?
Tourist
:
My
last
name
is
____________________
and
my
room
is
____________________
.
Receptionist
:
How
can
I
help
you
Mr
.
Nogueira
?
Tourist
:
My
TV
is
not
____________________
.
Receptionist
:
Sorry
sir
.
I
will
send
____________________
as
soon
as
possible
.
