EWTEC8 Firewall ProblemsOnline version Dialogue by Patricia Machado Customer Hello! The Wi-Fi network is disabled on my laptop, and I cannot connect to the Internet. Can you help me, please? Technician Hi! I’m Amanda. I’ll be happy to check that for you. Have you automatically connected to the Wi-Fi network before? Customer Yes, I have. Technician And is there a Wi-Fi switch on your device? Is it turned on? Customer Yes, there is, and the wireless is enabled. Technician Thank you, Sir. I think it is the firewall that is blocking your connection. I will fix that right away. Customer Thank you very much, Amanda. Technician My pleasure, Sir.