2.
Out of the 3 choices listed, which one is NOT considered Level 1 Verification
A
Merchant Number (MID)
B
Last 4 of Bank Account Number
C
DBA Name
3.
In the event of more detailed information being needed on a call, Level 2 must be verified
A
Instead of Level 1
B
before Level 1
C
In addition to Level 1
4.
There are 4 possible choices when the merchant is verifying Level 2. Of those 4 , how many does the merchant need to provide in the event Level 2 is required?
A
2
B
1
C
3
5.
To verify security with the RM (relationship manager), you will need to get....
A
The last 4 of their SSN
B
Level 1
C
Level 2
6.
A merchant calls, stating they need a copy of their batch sent to the email address on file but they do not need full card #'s. What do you need to verify?
A
Level 1 & 2
B
Level 1
C
Security Not Required
7.
The merchant asks for a copy of the contract. What do you need to verify to complete this?
A
Level 1
B
Level 1 & 2
C
Special Notes
8.
Merchant forgot to add tips and needs 6 full credit card numbers. What do you verify?
A
Level 1 & 2
B
Level 1
C
Additional Notes
9.
The merchant called to order paper for their credit card terminal. What do you verify?
A
Level 1 only
B
Level 1 & 2
C
Level 1 & 2 and speak with the Owner/Signer
10.
Merchant is requesting to know the fees for a specific batch they closed out and do not have access to HIC? What do you verify?
