Fill in the Blanks Dear Sir/MaddamOnline version According with the audio, listen and complete the text. http://www.cuadernodeingles.com/cuaderno_mes/sonidos/2015_feb/son08.mp3 by Guadalupe Nolasco 1 Dear Sir / Madam , I am writing to express my with your hosting plan which I contracted a year to host the website for my . When I originally signed up , I chose the basic which you advertised for 5 . 99 euros per month . Despite being with your service throughout the year , I notice that you have upgraded me to your ? plus ? plan which costs 10 . 99 euros per month without me , and you have deducted this amount from my card without my . As a result , I am now nearly double for extra that I don ? t even need . Furthermore , I notice that you are currently offering an even starter plan on your website which 3 . 99 euros per . Surely I should have been informed of the before you switched the plan ? While I appreciate the fact that it is common to offer cheap rates as an incentive to new customers , I find it that a company would increase a recurring fee and impose an upgrade consulting the client first . I look forward to your reply and to some of this matter . Yours faithfully , Ivor Grudg e