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____________________ Mr . Doe :

I am writing to you ____________________ a recent purchase of widgets . ____________________ two weeks ago , on October 1 , I ordered a total of 50 widgets for Company , Inc . via the Widgets Galore client webpage . I received an email notification two days later ____________________ the receipt of payment and the shipment of the widgets . ____________________ to your website , shipments should reach their destination within 3­5 business days of being sent , but I have yet to receive the widgets . Do you have any ____________________ on what may have happened to delay the shipment or where the shipment is currently ?

I have worked with Widgets Galore , Inc . in the past and have the greatest confidence in your products and customer ____________________ . We need the shipment of widgets soon , ____________________ , and I hoped you might be able to provide me with an idea of when I can expect them . Thank you ____________________ advance for any help you might be able to offer .

____________________ ,

Sam Brown

Vice President of Company , Inc .

555­555­5555

s . brown@companyinc . com