Client is swapping machine but NOT adjusting pricing
Client recieved wrong shipment
Client has not been able to experience scenting because of mistake on our part
Clients machine is over powerring
Client does not use oils every month
Client is changing their term only
"The scent is too strong"
Client was approved for lower monthly payment
Price adjustment
Offer grace period extension
Offer diffusol
Adjust settings
Rewrite w swap
Push fulfillment date out
Create replacement/send RL
Rewrite w/o swap