Fill in the Blanks PRO - B1M4 - ComplaintsOnline version Complete the sentences typical of complaint emails. by Excelangues Formation 1 attention standards terms delivered inconvenience issue ordered urgently treatment package attitude replacement replace goods matter purchased entitled connection I am writing in with the negative of a member of your staff . I hope that you will deal with this promptly as it is causing me inconsiderable . The equipment I ordered has still not been , despite my phone call to you last week to say it is needed . Although you advertise yourself as a top - quality brand , the product I was well below the I expected . I am writing to draw your to an in your customer services section . Please the faulty as soon as possible . I wish to complain in the strongest possible about the I received from a member of your staff . I believe that I am to an immediate . When we opened the there were only 50 items instead of the 60 we .