Competency
Change Management
Social Capital
Persistent Resistance
Confidence Crisis
Hardiness
Engagement
Systems Thinking
Absent Presence
Cognitive Dissonance
Ongoing resistance, stubbornness, and avoidance to change, even when resistance isn't logical or founded in fact. (Source: various combined)
Psychological resilience - positive capacity of people to cope with stress and catastrophe. A personality construct, consisting of commitment, control, and challenge.
A situation in which people have stopped believing that someone or something is good. (Source: Macmillian Dictionary)
A structured approach to shifting or transitioning individuals, teams, and organizations from a current state to a desired future state.
A measurable degree of an employee's positive or negative emotional attachment to their job, colleagues and organization which profoundly influences their willingness to learn and perform at work.... distinctively different from employee satisfaction, motivation and organization culture.
Refers to the value of social relations and the role of cooperation and confidence to get collective or economic results.
Being physically present, but continually being psychologically and mentally disengaged- or absent. (Source: Lee Rainie)
A set of defined behaviours that provide a structured guide enabling the identification, evaluation and development of the behaviours in individual employees.
A discomfort caused by holding conflicting cognitions (e.g., ideas, beliefs, values, emotional reactions) simultaneously.
A way of looking at a system, such as a business process as a whole.
