Matching Pairs Action to the behaviourOnline version Match the ideal action to take in a meeting to the behaviours. by E- Learning 1 Those that are aggressive 2 Those that side-track 3 Those that are withdrawn and quiet 4 Those that dominate Sit next to the person and keep eye contact minimum. Welcome their input, but ask for the opinions of others. Ensure all can see the meeting objectives. Use a flipchart to note down unrelated issues to be dealt with later. Remain calm. For those that go too far, don’t debate with them. Welcome involvement and maintain eye contact. Use their name and ask them questions, but make sure they could answer them.