Promoting
good
customer
service
must
start
____________________
the
top
.
If
management
doesn't
realise
how
important
this
____________________
of
their
business
is
,
they
will
be
at
an
____________________
disadvantage
in
their
industry
.
Good
customer
response
____________________
to
loyal
customers
,
which
are
the
____________________
of
any
successful
business
.
No
____________________
how
much
money
you
invest
in
your
____________________
,
if
you
don't
have
the
fundamental
elements
of
your
business
right
,
its
____________________
money
.
