Print Quiz: Awareness ()

1.

What is your number one priority as a business owner?

A.

Personalizing communication

B.

Having a website

C.

Customer experience

D.

Creating a blog

2.

How do you create a personalized experience for your customer

A.

Call them back when you have time at the end of the week

B.

Tell them to read your website

C.

Send out a calendar each year

D.

Create a blog where there is interaction

3.

Identify all the ways you can listen to a customer

A.

Return their calls quickly

B.

Remain active with social media

C.

Keep your profile current

D.

Post pictures of customers and jobs completed

4.

What are the processes by which you improve customer experiences

A.

Maintain a current website

B.

Advertise locally as some customers may not use the computer

C.

Rely on your stellar reputation

D.

Utilize a form of social media

5.

How many priorities have we discussed in this tutorial?

A.

1

B.

2

C.

3

D.

4

6.

What are the popular social media platforms

A.

Facebook

B.

Instagram

C.

Twitter

D.

JunkIt

7.

Choose the TWO main reasons you should use social media

A.

Connectedness

B.

Guarantee sales

C.

Replace marketing and PR

D.

Volume