1
branch of psychology that studies the interactions between people working in organizations and the effects of those interactions on productivity
2
A leadership style characteristic of leaders who focus on supervision and organizational goals achieved through a system of rewards and punishments; maintenance of the organizational status quo
3
process in which an organization tries to achieve greater overall efficiency by reducing the number of employees
4
branch of psychology that studies job characteristics, applicant characteristics, and how to match them; also studies employee training and performance appraisal
5
traits that employers cannot use to discriminate in hiring, benefits, promotions, or termination; these traits are fundamental to one’s personal identity (e.g. skin color and hair texture)
6
theory of management that analyzed and synthesized workflows with the main objective of improving economic efficiency, especially labor productivity
7
an effect that is an increase in performance of individuals who are noticed, watched, and paid attention to by researchers or supervisors
8
assumes workers are people who seek to work hard and productively; managers and workers can find creative solutions to problems; workers do not need to be controlled and punished
9
assumes workers are inherently lazy and unproductive; managers must have control and use punishments
