We
work
with
a
wide
range
of
organisations
around
the
world
.
One
we
helped
recently
was
Nokia
and
Siemens
when
they
merged
their
networks
business
.
That
was
a
very
exciting
change
programme
at
a
time
of
trying
to
create
better
____________________
for
the
organisation
.
We´ve
helped
NSN
create
a
future
for
the
organisation
,
so
we
had
8
,
000
people
____________________
around
the
world
in
a
conversation
over
72
hours
in
which
they
____________________
the
values
of
the
future
organisation
and
,
following
that
,
then
put
changes
in
____________________
that
would
make
that
future
organisation
a
reality
for
them
.
Change
is
a
very
dillicult
process
.
There
are
many
problems
,
but
I
would
say
the
two
,
perhaps
most
important
,
ones
are
,
first
of
all
,
what
we
think
of
as
change
____________________
.
Organisations
have
often
faced
wave
after
____________________
of
change
,
programme
after
programme
.
Organisations
become
very
cynical
about
programmes'
ability
to
____________________
real
change
and
change
that's
____________________
over
time
,
so
it
can
be
very
hard
to
bring
people
____________________
and
create
passion
,
enthusiasm
around
change
when
they've
seen
it
again
and
again
.
And
the
second
big
area
that
I
see
is
the
ability
to
get
leaders
engaged
and
____________________
around
the
change
,
so
that
leadership
speaks
with
one
____________________
,
leadership
provides
a
role
model
for
the
organisation
,
and
very
importantly
,
helps
the
organisation
stay
focused
on
the
change
____________________
what
is
sometimes
a
long
and
difficult
process
.
