Fill in the Blanks Session 08 - MISOnline version Subject: Management Information Systems: Analysis, Design & Practice Lecturer: Professor Dr. Robert Regan Graduate School of Information Technology Siam University, Bangkok, Thailand by Prince Parham 1 user organization shared rapidly data model document knowledge 1 . A decision support system ( DSS ) is a computer - based information systemthat supports business or organizational decision - making activities . DSSs serve the management , operations , and planning levels of an and help to make decisions , which may be changing and not easily specified in advance . Decision support systems can be either fully computerized , human or a combination of both . 2 . ? A communication - driven DSS supports more than one person working on a task . 3 . ? A - driven DSS or data - oriented DSS emphasizes access to and manipulation of a time series of internal company data and , sometimes , external data . 4 . ? A - driven DSS manages , retrieves , and manipulates unstructured information in a variety of electronic formats . 5 . ? A - driven DSS provides specialized problem - solving expertise stored as facts , rules , procedures , or in similar structures . 6 . ? A - driven DSS emphasizes access to and manipulation of a statistical , financial , optimization , or simulation model . Model - driven DSS use data and parameters provided by users to assist decision makers in analyzing a situation ; they are not necessarily data - intensive . 7 . Three fundamental components of a DSS architecture are : a . the database ( or knowledge base ) , b . the model ( i . e . , the decision context and user criteria ) , and c . the interface .