1
.
____________________
____________________
,
or
____________________
____________________
____________________
are
key
figures
that
help
organizations
track
their
human
capital
and
measure
how
effective
their
human
resources
initiatives
are
.
2
.
A
____________________
____________________
or
____________________
____________________
____________________
(
____________________
)
evaluate
the
success
of
an
organization
or
of
a
particular
activity
(
such
as
projects
,
programs
,
products
and
other
initiatives
)
in
which
it
engages
.
3
.
____________________
____________________
includes
understanding
the
historical
data
,
behaviour
,
and
outcomes
,
it
only
describes
the
relationship
.
4
.
____________________
____________________
includes
not
only
achieving
the
best
outcomes
by
using
limited
resources
.
5
.
____________________
____________________
includes
forecasting
future
behaviour
and
outcomes
based
on
past
data
.
