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Crossword Puzzle
Crossword Puzzle

Conceptos de calidad

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Conceptos de calidad

Crossword Puzzle

Completa este crucigrama sobre los conceptos básicos del tema de calidad en el servicio.

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About Crossword Puzzle
calidad
 Recommended age: 15 years old
1 times made

Created by

Juan Ernesto Chinchillas Moreno
Juan Ernesto Chinchillas Moreno
Mexico

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Crossword Puzzle

Conceptos de calidadOnline version

Completa este crucigrama sobre los conceptos básicos del tema de calidad en el servicio.

by Juan Ernesto Chinchillas Moreno
1

Esto implica dar gusto a las necesidades del cliente.

2

Uno de los propósitos fundamentales de la calidad es dar cumplimiento a esto.

3

Son las características o atributos que permiten valorar un producto o servicio.

4

Son los bienes tangibles que el cliente recibe

5

Representan los bienes intangibles que un cliente adquiere.

6

Son aquellos que reciben el producto o servicio como parte de una transacción y los que emiten el juicio de valor sobre la calidad obtenida.

7

Incorporar pequeñas modificaciones a los productos o servicios en beneficio del cliente

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