10 Usability Heuristics for UsOnline version They are broad rules of thumb and not specific usability guidelines. by lee wendy 1 What is Visibility of system status? Select one or more answers a The design should speak the users' language. b Users often perform actions by mistake c The design should always keep users informed about what is going on, through appropriate feedback within a reasonable amount of time. d Minimize the user's memory load by making elements, actions, and options visible. 2 Which of the following is about Consistency and standards? Select one or more answers a Users often perform actions by mistake. b Failing to maintain consistency may increase the users'cognitive load by forcing them to learn something new. c Minimize the user's memory load by making elements, actions, and options visible. d Interfaces should not contain information which is irrelevant or rarely needed. Explanation 1 The correct answer is: The design should always keep users informed about what is going on, through appropriate feedback within a reasonable amount of time. 2 The correct answer is : Failing to maintain consistency may increase the users'cognitive load by forcing them to learn something new.
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