Matching Pairs 2.02 OpeningOnline version Marketing and Sales by Kate Hrynevych 1 to make 2 to make sb 3 to be attentive 4 to prepare 5 to positively influence 6 to have 7 to test sth out 8 to increase 9 to show 10 to be up late a big impact your customers to your customers' needs a great first impression a well-thought-out pitch feel comfortable sb's confidence on sb on time