Froggy Jumps Help the frog - relaciones con el clienteOnline version Ayuda a la rana a leegar a su destino by MJ conti 1 Dear Sir/madam a Yours faithfully, b Yours sincerely, c Yours always, 2 Ring, ring.... a Hello, carlitos dealer's, I am Juani López, what do you need? b Good morning, I am Juani, how may I help you? c Good morning, Carlito's dealers, Juani speaking, how may I help you? 3 Good afternoon! a Good afternoon Ms Francesca Granger, b Good afternoon Madam Granger, c Good afternoon Ms. Granger, 4 Dear Mr. Torrance, a Yours faithfully, b Yours sincerely, c Your sincerely, 5 I'd like to speak to leo. a I'm afraid he is outside. Would you like to leave a message? b I'm afraid he's out. Do you want to leave a message? c I'm afraid he's out. Would you like to leave a message? 6 Where is the bank? a It's on the corner. b It's in the corner. c It's the corner. 7 How can I get to the hospital? a Go and turn left second. b Turn second. c Take the second left. 8 Hold on please. a b c 9 It's 29 minutes to three. a 3:29 b 2:31 c 2:29 10 I ordered a large sofa but I received a small one. a I'm sorry madam. We´ll send you a large one straight away. b It's ok, madam. c Sure madam. It'll arrive tomorrow. 11 Good morning. I need to speak to human resources. a I'm afraid he's not in until Thursday. b I'll call back later. c I'll put you through. 12 26 May 2022 a Twenty-six of May twenty, twenty-two b The twenty-sixth of May, twenty, twenty-two c The twenty-sixth of May of twenty, twenty-two 13 What do you do? a I'm a teacher b I'm working c I'm fine, thanks 14 The cat is .... a out of the box b under the sofa c opposite of the TV 15 Warehouse a b c 16 The hotel is ........................... the restaurant a opposite b in front c front of 17 The fire station is ........................... the police station a opposite of b near of c near 18 The grocer's is .................. the police station a near to b next to c opposite to 19 A- I'm afraid John isn't in today. a B- Would you like to leave a message? b B- Could you leave a message? c B- Could you take a message? 20 Who is the smartest student in this class? a Angelina Jolie b I am c Kate Blanchet