Importants of User ResearchOnline version Let's try some EASY questions and learn more about User Research!? by HO JIA WEI 1 “User research is conducted to understand the users better.” a True b False 2 Do user research help in improving development of the products and services? a Yes b No 3 Which method is suitable for observing the real-life behaviour of the end users? a Ethnographic Research Method b Usability Testing Method c First Click Testing Method