Fill in the Blanks Formal email dictationOnline version Write the words your hear by Clara Hernandez 1 Mr McAdam , With reference to your regarding the current situation with the Skipton Airport Project , I can the following : We successfully completed stage 2 and at present we are preparing to start stage 3 . On the whole , the project is going well . We have not encountered any problems with the machinery but there are still some minor issues with the delivery system . As was pointed out in our , the problem with the delivery system is due to the software . It is a very common software issue and we just need time to correct the code . Rest assured that this issue is being looked into and we are confident that it will be resolved by the end of the month . accept my apologises for not receiving a copy of the updated project report earlier . a of the report at the end of the email . Concerning your question about the post - installation support package , I can confirm that we provide both remote and call - out site support hours a day , 365 days a year . This covers remote monitoring , a service every 3 months , service engineer visits and the cost of all parts and labour . With regards to your request to extend the period of post - installation support from months to . May I suggest that we discuss this matter at the next project update meeting ? I hope that this answers your questions . If you require any further assistance , to contact me on my mobile , . look to hearing from you . Yours sincerely , David Mitchell Project Manage r
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