Froggy Jumps Email of ComplaintOnline version Choose the word/phrase from the question's selection box which you believe answers each question. by Clara Hernandez 1 A formal way of saying that you understand their situation, but you still want to complain, is a Severely impacting b Although I appreciate that c at the latest 2 A formal way of saying 'if you don't fix this problem quickly', is a I am entitled to b To make matters worse c Unless this issue is resolved promptly 3 A phrase used to connect two complaints together, like 'in addition', which includes the word 'worse', is a I wish to draw your attention to b To make matters worse c Although I appreciate that 4 A formal way of saying 'but this hasn't happened', is a Not only b severely impacting c but this has not been the case 5 A phrase that threatens the person receiving the email with an unsaid consequence, is a at the latest b I wish to draw your attention to c we will be forced to take further action